FREE - Reserve your order online and pick up in store.  Click for details.

Shipping & Delivery

General Terms and Conditions

  • * Free Shipping items are limited to items that are NOT delivered via Local Delivery Service, and NOT delivered to locations considered “Rural” or “Beyond Point”.
  • Free shipping does not apply to Bulk/B2B (Business 2 Business) purchases.
  • Free Shipping Promotions are limited to purchases made on
  • Shipping Rates and promotions published on are valid for purchases made on only
  • Shipping only available to addresses within Canada

Store Pickup


Due to our credit card providers terms and conditions, only the payment cardholder may pick up an online order.

Once your order is validated by the JYSK Online Help Desk, it will be invoiced and you will receive an email confirming this. If you have not yet received a confirmation email, you can call 1-888-696-JYSK (5975) or by filling out the form here: for the status of your order.

Once you submit and order online , a request is sent to the store to prepare your order. Once your order is accepted and ready for pickup, you will receive a shipment email. Please bring a copy of your shipment email and a piece of government issued photo ID that matches your credit card mailing address when picking up your order. In addition to ID, your printed name and a signature is required for all items to be picked up. This only applies to pre paid orders, reserve and pick up orders are paid in-store and do not require ID. 

Undeliverable Merchandise


Any items, products, or orders that are undeliverable in any manner, such as, but not limited to: “Refused”, marked “Return to Sender” or “Not Home” may be subject to additional fees related to the non-successful Delivery. JYSK Canada does NOT assume responsibility for validating the correct Shipping Address.

Damaged Items and Missing Pieces


For delivery products, please examine your order for any visible signs of damage, incorrect products, or missing parts before signing the proof of delivery or assembling the product. If this is the case, please specify these issues on the proof of delivery and accept the order.

Please report damaged or missing items within 48 hours of delivery by contacting us:


Photos will be requested to provide proof of damaged items. If no report is received within 48 hours, the customer is required to pay the full cost of another delivery.

Assembly and Installation of Product(s)


The assembly and installation of the product(s) purchased by the Buyer shall be performed by the Buyer at the Buyer’s own responsibility. JYSK Canada shall not assume any legal liability in relation to the assembly and installation of the product(s). JYSK Canada shall not assume any legal liability for damages to the product(s), the Buyer, or their property, or other accidents caused during the assembly or installation.


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