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Shipping & Delivery



Due to the increased volume Purolator is experiencing up to one week delay in shipping. Shipping to Nova Scotia, Newfoundland, New Brunswick, Prince Edward Island, Northwest Territories, Yukon, Nunavut is unavailable. 

All deliveries are contactless with the drivers placing order outside your door. 

SCANDI Mattresses: free local delivery within 50 km of a JYSK store. Charges apply for shipping to rural areas and provinces where JYSK stores are not present. Additional products will be delivered for free with the purchase of a SCANDI mattress. Should the Scandi mattress be returned, a delivery charge will be added.


Shipping rates will vary based on the products that you purchase and your location.

Please note, a shipping rate for delivery will not show up as an option if you are not located within the delivery limits of a JYSK location. If you are outside the delivery limits and wish to request a quote for delivery in your area, please fill out a ticket at

If you have any questions you can also contact us at for the status of your order.

2. COURIER DELIVERY SERVICE uses Purolator to deliver soft goods (ex. Bedding, Home Décor, Bath Products) and some smaller furniture items. It is important that you provide correct address information. If after a failed attempt of delivering your products, it will be held at your closest Purolator depot for two weeks for pick up. If your order is not picked up, it will be returned to the JYSK location that sent the product out. At this point, a refund will be given to you for only the products, and not for the delivery.

You will receive a shipment email with a Purolator tracking number once your order is ready for delivery. You will be able to start tracking your order at once Purolator has picked up the products from the JYSK location.

3. LOCAL DELIVERY SERVICE uses 3rd party delivery companies to send furniture and mattress products via scheduled deliveries. All deliveries will be a two man service and will be either first-point-of-entry or any room in the house depending on location.

You will receive a shipment email once your delivery has been scheduled. If you are not available on the scheduled delivery day, please contact the JYSK store handling your delivery to arrange a different day within 24 hours.


Orders are fulfilled as soon as possible. The time it takes for you to receive your order could be 1-3 weeks based on product availability and delivery availability.  In some cases (such as seasonal products, limited quantity, online only items)  where all or part your order has yet to arrive in our distribution centre, extra time may be required to deliver your order.


Shipping Rates and promotions published on are valid for purchases made on only. Shipping to rural areas and Nova Scotia, Newfoundland, New Brunswick, Prince Edward Island, Northwest Territories, Yukon, Nunavut will require extra charges.


Any items, products, or orders that are undeliverable in any manner, such as, but not limited to: “Refused”, marked “Return to Sender” or “Not Home” may be subject to additional fees related to the non-successful Delivery. JYSK Canada does NOT assume responsibility for validating the correct Shipping Address.


For delivery products, please examine your order for any visible signs of damage, incorrect products, or missing parts before signing the proof of delivery or assembling the product. If this is the case, please specify these issues on the proof of delivery and accept the order.

Please report damaged or missing items within 48 hours of delivery by contacting us. Please fill out our contact form at

Photos will be requested to provide proof of damaged items. If no report is received within 48 hours, the customer is required to pay the full cost of another delivery.


The assembly and installation of the product(s) purchased by the Buyer shall be performed by the Buyer at the Buyer’s own responsibility. JYSK Canada shall not assume any legal liability in relation to the assembly and installation of the product(s). JYSK Canada shall not assume any legal liability for damages to the product(s), the Buyer, or their property, or other accidents caused during the assembly or installation.

If you have any questions you can also contact us at for the status of your order.