Accessibility Customer Service Policy

Our Commitment

JYSK Canada is committed to excellence in serving all customers, including people with disabilities, by striving to provide our goods and services in a manner that is accessible to everyone.

Providing Goods & Services to People with Disabilities

JYSK Canada respects the dignity and independence of people with disabilities. We will ensure our practices and procedures are consistent with the principles of independence, dignity, integration and equality of opportunity by carrying out our responsibilities.

JYSK Canada Accessibility Policies

JYSK Canada is committed to developing policies, practices, and procedures that provide accessible, quality services to its clients.

JYSK Canada Documents:

Feedback Process

Feedback regarding the way JYSK Canada provides access to our goods and services can be submitted to our Customer Care Department:

Phone: 1-888-696-JYSK (5975)

Online: Submit a Request

Mail: 25 King Edward Street, Coquitlam, BC V3K 4S8

In person by asking to speak to someone on the Management team.

Customers can expect acknowledgement of their feedback, once received, within 2 business days.

Modifications to this or other policies

We are committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities, in accordance with AODA (Accessibility for Ontarians with Disabilities Act), AMA (Accessibility for Manitobans with Disabilities Act) or similar regulations throughout Canada. Therefore, no changes will be made to this policy before considering the impact on people with disabilities and any legal ramifications.

Any existing policy of JYSK Canada that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.