Reserve Online and Pick up In Store is as simple as A-B-C
A. Reserve Online
- Confirm that “MY STORE” is the store location that you would like to pick up your products from.
- Add products to your shopping cart by selecting the quantity of the product you want and click on the “Reserve In Store” button.
- Once your product has been added to the shopping cart, you can “Continue Shopping” or “Reserve In Store” to complete your order.
- Enter just your name, email, and phone number (no payment information is required) and click on the “Reserve Order” button.
B. Get Email Confirmation
- Typically, your order will be ready for pick up within 1 hour. Reservations placed outside store hours (including holidays) will require additional processing time. For example, if you place an order after store closing time, you won’t receive a confirmation email until the store has opened the following day.
- Once the store has processed your order, you will receive an email confirming your reservation availability. Ensure that you receive your confirmation email before heading to the store to pick up your item.
- Your products will be reserved in the store for 24hours. After 24 hours the item will be put back into inventory and may no longer be available.
- If your reservation is rejected due to a lack inventory availability you will receive an email letting you know. If you reserved more than one item you can try re-ordering the items individually, and if you ordered a large quantity of one item, you can try to re-order with a lower quantity.
C. Pick up In Store
- When you arrive, follow the red signs for Web Order Pick Up to our store kiosk.
- Show your confirmation email, or provide the store with your name, email, or phone number. The store can look your order up with any of those. All that is left to do is pay for your products with debit card, cash, credit card, or JYSK gift card. If you have JYSK credit card, you can use that to pay as well.
- If you have ordered larger furniture items, you may be asked to drive to the back of the store to have them loaded into your vehicle. It’s a good idea to check the dimensions of bigger items to ensure they will fit.
- Please pick up your order within 24hrs. After that time we cannot guarantee the availability of your items.